Impossible to contact Telkom

Hi, <br> <br> I am completely disgusted by your service. <br> <br> I made payment to you guys last month yet you are still showing on my latest invoice that I owe money and you have not deducted the prior amount paid to you! <br> <br> I get through on your live chat and your consultant asks me for my ID number, landline and cellphone number. As I'm typing this out for her she obviously posted a template saying due to no response I will be closing this chat and immediately closed the chat. <br> <br> How are you going to rectify my invoice with out even wanting to help ? Your Facebook team advised on the 31st of March that the issue will be resolved but still has not reflected the correct amount on the invoice. <br> <br> I'm completely disappointed by the lack of assistance from you and the fact that none of your agents are wanting to assist on live chat but would prefer to just make occupancy by immediately closing chats.<br> <br> Regards,<br> <br> Luke