1 reviews | Active since Mar 2016
Impossible to close TELKOM account
In September 2017 cancelled my TELKOM account with a confirmation and received from TELKOM and emigrated. However every month I get another invoice. Once I get the invoice I send email via TELKOM website (which I receive confirmation of receipt of the email from TELKOM one of those no-reply emails) telling them our account is closed and have emigrated but I get no reply simply another invoice the next month. Is there anyone that can help this pathetic situation.
Hi Cape Batman,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi Cape Batman,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team