Impossible to change lines

<p>Have been trying to get my line with telkom put into the holding pool for 6 months, im so sick and tired of being **** to by the customer service, i cant tell you how many managers and supervisors have assured me that it has 100% been taking care of, and when i ask them for some sort of personal number of full name so i can get hold of them again (because i know they are lying) they shy away and just tell me to call their customer service blah blah blah, ive spent over 25 hours on their customer service line all of which I have paid for out of my own pocket, and still nothing has changed, last week i spoke to a supervisor and after a long conversation he told me if i paid what was almost a thousand rand and emailed proof of payment, Which i have done, that it would be taken care of in 2 working days maximum, well here i sit a week later having just spoken to another supervisor and been assured that my line IS in the holding pool for the 5th time to find out oh wow, im stil NOT IN THE HOLDING POOL so here comes a very angry and long overdue hellopeter post. </p>