LB
Lucinda B

1 reviews | Active since Nov 2017

27 Sept 2018, 15:10

Impossible to cancel your TELKOM ADSL!!!

I cannot speak to a human being who is able to actually cancel my adsl. I have phone the helpline number that comes on the bill....to be directed to 3 different numbers - each with different options...and when you push the options you are supposed to and finally speak with a person...the person cant help me!!!! Absolutely NO surprise I want to leave their service

0
Replies (1)
Telkom
Telkom's reply15 Oct 2018, 13:46
Official

Hi Lucinda

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Kind Regards
Charl
Telkom Social Media Team