Impossible to cancel your account
<p>I sent Telkoms all the necessary documentation to cancel all my accounts with them on 8 December 2016, and again another four times over the weeks since. I requested a "read' notification on some, Telkom delete without reading my e-mail!!!</p> <p>According to their cancellation form an agent would contact me "within a few days". Nothing. I phoned their customer services a number of times and all they can do is reiterate "an agent will contact you" Useless!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
