Impossible to Cancel Uncapped LTE
<p>I had uncapped LTE with you people which i cancelled over 6 months ago. You people contacted me to tell me it was cancelled. Then OBVIOUSLY true to Telkom form i carry on getting debited for a cancelled product. I have now over 4 months ago phoned your useless call center and opened a case. Since then i have heard nothing back and have this morning been debited for R3000. I am going to reverse the debit order and I want this thing cancelled right now. WHY ARE YOU PEOPLE SO USELESS??? HOW DO YOU GET THIS RIGHT???</p>
Good day.
Sorry for the inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
Thank you,
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
Thank you,
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
