BV
Buks V

1 reviews | Active since Jul 2015

07 Jul 2015, 09:43

Impossible to cancel Telkom subscription

I have been struggling over 3 months now to cancel my Telkom subscription. It is simply impossible to get through on their call centre number and if you do they just transfer you again! I have also left my number to be called back on their website, but have not received a call yet. <br> It is quite ludicrous seeing that the monthly billing continues and services are not being used, whilst they are making it impossible to cancel.<br> <br>

0
Replies (1)
Telkom
Telkom's reply07 Jul 2015, 10:23
Official
Hello bdv81,

Thank you for taking our call. Apologies for all inconveniences caused.

As discussed, we have escalated this matter to our Fixed Line Team for them to address. Feedback will follow.

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Kind Regards
Tebogo Nash
Telkom Social Media