Impossible to cancel Telkom service

<p>I'm finding it impossible to cancel my @TelkomZA service/line. This has happened to me twice now and is highly frustrating. Once while cancelling an ADSL service and now while trying to cancel a telephone line.</p> <p>About fifty people on Facebook have come forward to say that they've had exactly the same experience.</p> <p>After giving the required months notice by providing all the email requirements such as ID copy and filling out a long form I was told I'd be contacted (telephonically) by an agent to confirm cancellation, This has not happened. I've called Telkom back twice to expedite the cancellation but have been told that they cannot help me and that I must wait for the call. We've now gone past the 21 business days within which the call would be made and the service has not been cancelled. No confirmation recieved or follow up received from Telkom. Meaning that they will continue charging me for as long as they want. And If I default on payment I will no doubt be reported for bad credit???</p>