1 reviews | Active since Mar 2011
Impossible to cancel Telkom line
IMPOSSIBLE TO CANCEL MY SERVICE Please can someone from Telkom help me. The only way to cancel my service is online. Here's my challenge I cannot because it says my services are suspended which they are not and my account is in credit.
I have tried phoning, your social media portal and emailing but to now avail. It is the last day of the month and I need to give 30 days notice.
Hi simonhurry,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi simonhurry,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team