Impossible to cancel TELKOM contract. Do not sign up with them ever!

Obviously my complaint is about Telkom, who's isn't... I had a two year LTE wireless contract with Telkom, this expired in July and I have been struggling since then to cancel. You have to do it online now, but for a month that did not work, everytime I tried doing it on my online profile, it said my request could not be completed. So I started the online chat to ask for help, the person assured me his manager will give me a call to confirm my cancellation, a month and a half later I am still waiting for this manager to call...

I have since been able to cancel online after which they sms you an enquiry number and tell you that someone will contact you... I AM STILL WAITING FOR SOMEONE TO CALL TO CONFIRM MY CANCELLATION and in the meantime paying for a service I no longer need and definitely cannot afford to pay for anymore (we also have an ADSL line now)

I am so over Telkom and will 100% not ever be signing up with them ever again as it is ALWAYS one big massive pain.