Impossible to cancel Telkom Business Line
<p>I have been trying since 28 June 2016 to cancel our business Telkom line at work. I emailed the necessary forms to ********** on 28-06, 04-07, 05-07 and 10-08. No-once contacted me & we continued to be invoiced. I called Telkom on 15 Aug & lodged a dispute. I received an sms with a dispute number. I was told someone would call me within 10 days but no-one did. I received an sms on 11 Sept to say the line had been cancelled but then received an invoice for charges from 12 Sept - 11 Oct. We then decided to cancel our other Telkom line and emailed all necessary forms to ********** 3 times but never received a confirmation email and have had no one contact me to confirm cancellation. We continue to be invoiced for services we have asked to be cancelled weeks/months ago!</p>
Hi Moenieb,
When can I expect someone to be in touch - as it's been more than 5 days since you rep**** saying a consultant will be in touch. Reference: AI **********
Regards,
Rachel
Hi Moenieb,
When can I expect someone to be in touch - as it's been more than 5 days since you rep**** saying a consultant will be in touch. Reference: AI **********
Regards,
Rachel
