JT
Jacques T
1 reviews | Active since Nov 2014
16 Aug 2018, 20:33
Impossible to cancel telkom account...
I submitted my cancellation form to the cancellation department via email on 08-01-18. To date, after various attempts, the cancellation have not been processed. Telkom has billed me to date, I therfore cancelled my debit order through my bank. I am urgently seeking telkom's assistance in successfully cancelling my account as the call centre have not been able to process my request...
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Replies (2)JT
Jacques T's updateReviewer Update
16 Sept 2018, 13:26Hallo Igsaan,
I just received an invoice for Sep 18 from Telkom. I cancelled my Telkom debit order through my bank, now a payment rejection fee was added to my invoice. This is ridiculous and absurd, how is it possible to struggle to cancel an account with Telkom from 08 Jan 18 to date??
I never received any feedback as stated in your reply. Your reply is in vane. I need my account to be cancelled immediately and i need my money to be paid back effective from end of Feb 18 to date!!
JT
Jacques T's update16 Sept 2018, 13:26
Reviewer Update
Hallo Igsaan,
I just received an invoice for Sep 18 from Telkom. I cancelled my Telkom debit order through my bank, now a payment rejection fee was added to my invoice. This is ridiculous and absurd, how is it possible to struggle to cancel an account with Telkom from 08 Jan 18 to date??
I never received any feedback as stated in your reply. Your reply is in vane. I need my account to be cancelled immediately and i need my money to be paid back effective from end of Feb 18 to date!!
JT
Jacques T's updateReviewer Update
16 Oct 2018, 21:32Again I receive an invoice for Oct 18. I have numerous times phone telkom, waited extremely long times, and asked to cancell my products. I have even cancelled my products on my online profile... No success! I need this to stop and I need my money back
JT
Jacques T's update16 Oct 2018, 21:32
Reviewer Update
Again I receive an invoice for Oct 18. I have numerous times phone telkom, waited extremely long times, and asked to cancell my products. I have even cancelled my products on my online profile... No success! I need this to stop and I need my money back