1 reviews | Active since May 2017

28 May 2017, 13:42

Impossible to cancel Telkom

<p>We have been trying to cancel our Telkom ADSL line since February, and no joy, there is no response to our emails and when one goes to the telkom shops nothing happens either, we no have a legal letter from Telkom, and they also dont accept the cancellation, so how does one cancel a service with telkom ?</p> <p>We have disconnected all devices since february and teh cancellation email seems to be a black hole that no one deals with</p>

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Replies (1)
's update08 Jun 2017, 13:21
Reviewer Update

We have now been waiting your response since th e 29th Of May and still no luck, Please could you advise whay is impossible to cancel a service with Telkom, should be a streamlined process not one that takes from February to June and still no cancellation is accepted or acted on

This is extremely poor service

please advise to whom I can now esclate the matter