GJ
George J

1 reviews | Active since Feb 2015

09 Jul 2017, 14:19

IMPOSSIBLE TO CANCEL MY TELKOM MOBILE ACCOUNT AND STILL GETTING CHARGED!!!

<p>I raised a request with Telkom Mobile to have my account cancelled in April, having sent the cancellation form with all my details via e-mail in April (as per instructions received via Telkom chat support). Till this point I have had no response to my e-mails, and I still keep getting charged for a service I do not want anymore!!!</p>

0
Replies (1)
GJ
George J's update05 Aug 2017, 04:21
Reviewer Update

Almost a month later and I have not received any feedback! And just got my bill! When are you planning on getting in touch with me? And I hope I do not have to pay this bill while you still work on 'investigating' my request to cancel!