Impossible to cancel my landline...

I have been trying to cancel my Telkom line for the past month. This is your response when using the [Email Removed] email as I was told:<br> <br> Dear Customer<br> <br> We hereby acknowledge receipt of your fixed line Consumer Contract and Services Cancellation/Retention Request. A service consultant will contact you within 48 to 72 business hours to verify the information provided and/or confirm cancellation/retention options available.<br> <br> Still waiting for you to contact me and have a new excuse. I have also sent you the response from Cybersmart stating they have released my ADSL line as this was one of your excuses...<br> <br> In short, you should not call yourself a service provider Telkom...