1 reviews | Active since Mar 2015
Impossible to cancel contracts
<p>I took out a 2.5gig 24 month data contract with telkom. I sent cancellation through on the 14th of December for this contract, that is currently still active and im still being billed. </p> <p> </p> <p>I have emailed numerous people & departments. Wasted hours of my life trying to resolve this with no success. </p> <p> </p> <p>I am unable to stop payment as my cell phone is also linked to the same account. </p> <p> </p> <p>The ONLY thing that Telkom does timeously is cut a persons service once a block is put on payments!!! </p>
Good day Janine,
Your query has been logged and sent to our Cancellation Team, feedback will follow.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day Janine,
Your query has been logged and sent to our Cancellation Team, feedback will follow.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
