Impossible to Cancel Contract and Insurance. Pathetic service and lies

I canceled my cell phone contract as it ended in May and well as the insurance on 2 devices through the Telkom app. I spoke to a consultant who assured me that both insurances were canceled and that the number is on prepaid. On my June invoice I saw the that the cell phone contract was gone but I was put onto a 1.5gig data contract that I never agreed to. Both insurances are also still on the invoice. I've tried canceling the insurance through Finrite as well with no success for months. I received a Statement for July and I'm still being charged for this. I submitted a billing query but nobody has contacted me. I have 6 month left on another contract with you that I just want to get out of as well. Dealing with Telkom pathetic service is too painful for me. I now need to report you to the Consumer protection commission in an attempt to get the incorrectly debited funds back because you are unable to correct it yourself.