RM
Ross M
1 reviews | Active since Nov 2015
02 Dec 2015, 09:58
Impossible to cancel contract 4
Another week gone by with no response from Telkom despite numerous emails and 4 weeks of complaining on HP.....and today another debit from my account for a contract I first started trying to cancel 8 weeks ago. Worse service I have received from any company in my lifetime...absolutely pathetic and in my view ******** - it simply cannot be this hard to cancel a line.
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Telkom's replyOfficial
02 Dec 2015, 11:14Hello RMcG77,
Thank you for making contact with us.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed line Cancellation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed line Cancellation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Telkom's reply02 Dec 2015, 11:14
Official
Hello RMcG77,
Thank you for making contact with us.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed line Cancellation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Fixed line Cancellation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***