Impossible to cancel contract
I've tried to cancel my fibre-to-home contract multiple times, over multiple months but without success. I don't get feedback or confirmations from the call centre agents, let alone the refunds that are due to me because of their failure to process my cancellation. Can someone please help me?
Hello eugene-wessels-1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello eugene-wessels-1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the order / telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hi eugene-wessels-1
We sorry for the delay, may you please complete the form if there was one send please forward it to our mail box ***
Regards
Celiwe
Telkom Social Team
Best regards,
Hi eugene-wessels-1
We sorry for the delay, may you please complete the form if there was one send please forward it to our mail box ***
Regards
Celiwe
Telkom Social Team
Best regards,
