Impossible to cancel accounts

Hi<br> <br> I had a Telkom mobile (data) account that I last used +/- 1 year and 7 months ago. I went to cancel it at the Telkom shop. <br> <br> After that I app**** for a ADSL account and land line at Telkom. I used ADSL until November 2015. I called Telkom in November 2015 to have it cancelled.<br> <br> I went through my banking statements today, and saw two debits from Telkom. Phoned to find out why. To my surprise I am still paying for Mobile data that I cancelled and have not used in a year and 7 months, and I am still paying for my landline, that I cancelled 4 months ago and have not used ever since.<br> <br> Telkom, I expect you to sort this out and refund me as a matter of urgency.