Impossible to cancel account

<p>I have been trying to cancel a Telkom FTTB account for my business since July this year, account number ********** 86550, I have called, I have gone into branches, when they weren't on strike, and sent countless emails. Not a single email has had a response and at one point the email mail box was full and not accepting any new emails. I have even posted on their Facebook page, where all I got was a response telling me to email the cancellation, like that works.</p> <p>How is it that a national company of Telkom's size can so incredibly inefficient? I am now getting threating calls about court action as the outstanding balance is growing monthly. I am no longer even at the premises where the line is installed, so there has been no usage since the cancellation.</p> <p>Any ideas of next steps would be appreciated, I could of course wait for the court summons and deal with it there?</p>