Impossible to cancel account

<p>After many phone calls and email, the only way provided to cancel a fixed consumer line is to email servcancellation[at]telkom.co.za. I followed all of the instructions (three times), received no phone calls, no confirmation, no emails. I attempted to go into a store and phoned Telkom multiple times.</p> <p> </p> <p>Now I have received further bills from Telkom, because their process is obviously not followed. </p> <p> </p> <p>It's been frustrating, pointless and time consuming. I will not pay the bills received, and will never use Telkom again.</p>