CF
Conan F
1 reviews | Active since May 2014
12 Oct 2015, 14:38
Impossible to cancel account
Quality of service has dropped substantially. I have tried several times to cancel my adsl line and data by phoning 10210. I stay on hold for 30 minutes and than the call just drops. I have also tried sending an email to [Email Removed] but i have not received a reply either.
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Replies (1)
Telkom's replyOfficial
12 Oct 2015, 14:50Hello Conan_Fasser,
Thank you for contacting us.
Be assured that we will look into this with further investigation underway and feedback to follow.
We do apologise for your experience
Your reference: SM155482.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for contacting us.
Be assured that we will look into this with further investigation underway and feedback to follow.
We do apologise for your experience
Your reference: SM155482.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply12 Oct 2015, 14:50
Official
Hello Conan_Fasser,
Thank you for contacting us.
Be assured that we will look into this with further investigation underway and feedback to follow.
We do apologise for your experience
Your reference: SM155482.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for contacting us.
Be assured that we will look into this with further investigation underway and feedback to follow.
We do apologise for your experience
Your reference: SM155482.
Regards,
Boitumelo
Telkom Social Media Team