ZJ
Zybrand J
1 reviews | Active since Aug 2018
01 Aug 2018, 11:29
Impossible to cancel a Telkom line
Terrible service while slowly *****ing my money! The cancelling my land line 3 times over that last 2 years. In three different ways filling out all the forms and supplying supporting documents. Yet my account is still open and I am still getting billed monthly. Each time I speak to an agent my situation gets "escalated"... I don't know how many levels of escalating there is but you would hope that at some point it wakes someone up. Best of all is that I am no even in to country anymore so they are just gladly taking my money for a service I can't use and have cancelled multiple times.
Helpful (0)
Replies (3)0
Replies (3)ZJ
Zybrand J's updateReviewer Update
10 Aug 2018, 15:38Hey Hellkom, why is line still not cancelled?
I and another clown saying that my situation had been escalated... that is 4 times now that it has been escalated. Are you sending it directly to Ramaposa next?
I just got another bill from you, apparently I own you 3 months of worth of payments on that line now. Thats funny considering I cancelled that line back in April and its still not gone through and you are still BILLING ME!
STOP TRYING TO ***** MY MONEY AND CANCEL THE DAMN LINE!!!
ZJ
Zybrand J's update10 Aug 2018, 15:38
Reviewer Update
Hey Hellkom, why is line still not cancelled?
I and another clown saying that my situation had been escalated... that is 4 times now that it has been escalated. Are you sending it directly to Ramaposa next?
I just got another bill from you, apparently I own you 3 months of worth of payments on that line now. Thats funny considering I cancelled that line back in April and its still not gone through and you are still BILLING ME!
STOP TRYING TO ***** MY MONEY AND CANCEL THE DAMN LINE!!!
ZJ
Zybrand J's updateReviewer Update
10 Aug 2018, 16:55Btw way I just launched a complaint against Telkom with the Consumer Complaints commission because of the lack of helpful response and your continued billing of my account. I would advice anyone reading and having trouble with Telkom to do the same.
ZJ
Zybrand J's update10 Aug 2018, 16:55
Reviewer Update
Btw way I just launched a complaint against Telkom with the Consumer Complaints commission because of the lack of helpful response and your continued billing of my account. I would advice anyone reading and having trouble with Telkom to do the same.
ZJ
Zybrand J's updateReviewer Update
10 Sept 2018, 23:38Just got another bill from useless Telkom! still know one in the brain dead place has done their jobs! Just close my damn account!! you *********!
ZJ
Zybrand J's update10 Sept 2018, 23:38
Reviewer Update
Just got another bill from useless Telkom! still know one in the brain dead place has done their jobs! Just close my damn account!! you *********!