Impossible to Cancel

<p>Hi, I have tried repeatedly to have my business account no ********** 50001 cancelled.</p> <p>I phoned telkom call center in Apr 2016, and was told I need to send a special form.<br />I did this on 29 April 2016.</p> <p>Nothing happened.</p> <p>I phoned again, and was told to again submit the same form. <br />I did this again on 4 Aug 2016.</p> <p>I have sent emails to ********** ********** ********** ********** <p>I have never had a reply form any of these, yet the call center keeps telling me to resend the same form.</p> <p>I am so tired of this poor customer service that I have contacted my bank to cancel the debit order, as it still goes off month after month.</p> <p>We stopped using the Telkom service in April 2016, and have sold the building in the mean time, yet the debit order just keeps going off month after month.</p> <p>It seems it is impossible to get hold of anyone in an accounts department, or cancel the account.</p>