Impossible that Telkom can resolve my contract

Dear Sir/Madam,<br> <br> Since you fail every time to solve this contract of mine, that is why I am complaining.<br> <br> On 9th July, I spoke to Sibusiso Sambo via telephone, who told me that the only outstanding amount I had to pay was R52.49 on my Telkom Mobile bill.<br> <br> I told him, you can check your telephone records, that for me to solve this payment that Telkom should sent me the invoice for this amount. He's words were, \that Telkom only issues a invoice on the 3rd of every month.<br> <br> Yesterday