LE
Ludi E
1 reviews | Active since Nov 2017
02 Nov 2017, 16:28
Impossible Migration request
We requested a Migration of our ADSL line to a new Fibre line that was installed in our Cape Town office, it has now been nearly two months and still we do not have any joy, we have been asked to send written request which we have done and just nothing happens, every-time we call to inquire we have to redo the whole process again
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Replies (2)
Telkom's replyOfficial
05 Nov 2017, 14:12Hi Ludi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply05 Nov 2017, 14:12
Official
Hi Ludi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
LE
Ludi E's updateReviewer Update
08 Nov 2017, 08:19Ilhaam;
three days already and still no communication from your Fulfillment team
LE
Ludi E's update08 Nov 2017, 08:19
Reviewer Update
Ilhaam;
three days already and still no communication from your Fulfillment team