Impossible (almost) to close Telkom Account.

Called Telkom to close my account.. can't do that over the phone or online (that would be way to convenient) - you need to send an email to ********** no problem, so I do that except it bounces back:

"The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr : ***]"

No surprise given the level of customer service. Anyway I have tried again a month later and same result. Tried to call - after 30 min waiting on the phone I gave up.

Telkom your customer service is abysmal!

To make matters worse they are still charging me!!!!!!!