impolite & impatient call centre operator
<p>Sinthle I'm the call centre seems to either hate whites or men or maybe all of mankind because after 6 years with Telkom it's the first time any staff treated me with such indignation, since abruptly and impolite and then just cutting me off. Date: 18 January 2017 time 13:55.</p> <p>I expect an apology from her personally or I will proceed to share rhos experience all over the Internet and on all news sites.</p> <p>My problem now is still not resolved.</p>
Hello paul-jay
We sorry for the bad experience you had with the consultant.
Please send us a private reply with the telephone number you called the call centre from for us to trace the call and assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello paul-jay
We sorry for the bad experience you had with the consultant.
Please send us a private reply with the telephone number you called the call centre from for us to trace the call and assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
I phoned 081 180 then went through to the department for PROBLEM WITH SERVICE. It was 18 January 2017 at 14:55. The recording should have it on. Sinthle was her name. I am terribly disappointed. How can a person with NO TACT or PATIENCE work with the public???? Are we here to just PAY HER SALARY while she treats us like *******??? She should clean toilets instead of work with the public. I spend THOUSANDS OF RANDS every year with TELKOM as my other family also use this service and I pay their fees also. THIS IS VERY UNACCEPTABLE. I WANT AN APLOGY FROM HER IN PERSON or I will spread this on FACEBOOK and other social media like WILD FIRE!
I phoned 081 180 then went through to the department for PROBLEM WITH SERVICE. It was 18 January 2017 at 14:55. The recording should have it on. Sinthle was her name. I am terribly disappointed. How can a person with NO TACT or PATIENCE work with the public???? Are we here to just PAY HER SALARY while she treats us like *******??? She should clean toilets instead of work with the public. I spend THOUSANDS OF RANDS every year with TELKOM as my other family also use this service and I pay their fees also. THIS IS VERY UNACCEPTABLE. I WANT AN APLOGY FROM HER IN PERSON or I will spread this on FACEBOOK and other social media like WILD FIRE!
And no bother to get her to apologize for her impolite and impatient behaviour ..... I will wait another week and then I will begin a HUGE campaign on social media to warn people and to recommend MTN where one ALWAYS gets excellent service and who also offers GREAT pac***es!!!!
And no bother to get her to apologize for her impolite and impatient behaviour ..... I will wait another week and then I will begin a HUGE campaign on social media to warn people and to recommend MTN where one ALWAYS gets excellent service and who also offers GREAT pac***es!!!!
I mean TELKOM hasn't even bothered to get her to apologize to me. She has to apologise in person otherwise whats the purpose if someone else just sweet talks just to keep TAKING OUR MONEY for POOR TREATMENT!!!!
I mean TELKOM hasn't even bothered to get her to apologize to me. She has to apologise in person otherwise whats the purpose if someone else just sweet talks just to keep TAKING OUR MONEY for POOR TREATMENT!!!!
Noleen so you Telkom people intend NEVER to apologize to a good customer who spends thousands of rands with your company annually????
Noleen so you Telkom people intend NEVER to apologize to a good customer who spends thousands of rands with your company annually????