ZL
Zoe L

1 reviews | Active since Aug 2012

05 Mar 2015, 12:26

Imbecile Consultant ****, then stole my money.

Mall @ Reds Telkom consultant **** to my face beginning of February telling me the contract we have with Telkom Mobile was not going up in price when I went in to cancel.<br> <br> She also stated there was a billing error on my invoice which she would rectify. Sod all happened, no communications NOTHING. I then get debited R1341.90 when my bill should only be R249. <br> I go back to the shop on Tuesday 3 March and throw toys. I cancel the package. Get told by another sourly consultant the cancellation would \probably happen in the next week

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Replies (1)
Telkom
Telkom's reply05 Mar 2015, 16:36
Official
Hello ZoeLumsden84,

Thank you for your post.

We have tried contacting you with no luck.

Kindly note that we have sent you an email and await your response so that we can assist you further.

Your reference number is SM94213.

We apologise for any inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards,
Tebogo Mongale
Telkom Social Media Team