KM
Keneilwe M

1 reviews | Active since May 2025

09 May 2025, 09:17

I’m very disappointed and angry at Telkom

I’m very disappointed on how Telkom treated me on the 05 February 2025 I called to cancel my contract with them because I was due for upgrade and I didn’t want to upgrade I call customer service to cancel and they give me reference number for my cancellation , Last night when I receive Telkom statement it shows that they will still deduct that contract that I cancelled it’s so frustrating and made me angry I don’t want anything to do with them can they just cancel that contract please 💔😠😠😠😠

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Replies (1)
KM
Keneilwe M's update09 May 2025, 09:20
Reviewer Update
Now I’m calling them I’ve been on hold for 45 minutes and they are telling me that it shows that it was cancelled but the was a system error it did cancel it . That’s not professional and my problem I just want them to cancel that contract thing of them