Im totally disgusted with the service from Telkom fault reporting line and social media!! WARNING DO NOT DEAL WITH TELKOM

<p cl***="MsoNormal">I write a second complaint due to fact that the first one didn’t get resolved just false promise all the way. This is actually awesome, totally appalling service at all ends and all levels of Telkom. Does anyone really know what they doing. Does staff really get training to lie and be dishonest. Is our hard earned money paying this company and we sit and take it cause competition cannot reach our end of the earth. Is what this company stands for. I really have no words anymore. Today i call in to check the progress of my fault ESC REF 845339 REF 239crk230316 that took 1hr. 1 hour, firstly i spoke to a Precious totally *********** and disregards for customers she wasn’t even listening to me. Then muted the call after for 30mins to go call a tech. Then all of a sudden i spoke to a Kenneth whose a supposed manager who could not find my last interaction which i made on the 5th with a khombuzo (Kenneth Manager) yah ne!! such is what we deal with ne. Anyway Kenneth could not find this interaction but Precious read the interaction back to me cause i made This Khumbuzo make the note just to prove my point that my calls are pointless and these really no quality ***urance at this call centre. Now the best thing is since this manager could not find this note he was adamant that he was telling me the truth of nothing being done with my fault since the 4th or April. Eventually he finds khombuzo's notes that where apparent lies. He supposed telling me the truth that nothing can be done at this stage and these no one he can contact. Then i asked to put him on hold as they always put me on hold. then i come back and he ask to call me back cause now apparently he has a contact from the cabling department. I guess me putting him on hold help a lot. Then he calls me back story changes to my issue would be resolved on Tuesday next week. Lord where does this organisation get these people. Is this the service we paying with are hard earned money. Honestly im not shocked nor am i angry anymore im just waiting to see how long will this drag then i cancel my service then we can have the cancellation of my service battle. like the hundred other people are having. This is for consumers at large DO NOT DEAL WITH TELKOM IF YOU DO NOT WANT LIFE PROBLEMS!!! </p>