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fM
fuzile M

1 reviews | Active since Mar 2015

02 Aug 2018, 10:52

I'm still waiting for my R700.00 from Telkom.

I recently went into the East Gate Telkom branch and the staff members treated me really well when i was applying for a landline, the issue came with Telkom's turnaround time for re-activating my line. I was told to deposit R700 into the Telkom account of which i did and i waited almost 2 months without any communication as to why the line was not activated and for a technician to come. I went back to the branch and asked to cancel this registration of which they cancelled and I am still waiting for my R700 to be returned back to me, and even when i call their call center no one seems to answer my calls. It has been one of the worst experiences ever in my life and I would not recommend their service to anyone.

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Replies (2)
fM
fuzile M's update02 Aug 2018, 23:23
Reviewer Update
Well i will believe it when i finally get my money back
fM
fuzile M's update13 Aug 2018, 10:57
Reviewer Update
After calling and waiting on the line for hours I finally got a hold of Tevin who promised me my issue would be resolved in 10 days, and I would have my money back. That was 13 days ago and still nothing. I wish there was a court I could take you too for the loss in production I have suffered and the time I have waisted trying to get my money back from this thieving company. The worse part about Telekom service is that no one is accountable they won't even allow me to speak to management. I am checking for my options because I know that if I had banked this 700rands it would have accumulated interest, and if I find someone willing to assist me in taking you to court and recovering my money with interest I will.