IM REALLY SICK WITH TELKOM

IM REALLY AT A POINT WHERE I'M READY TO CUT MY TIES WITH TELKOM AND I WAS REALLY LOOKING TO GET EITHER A LAPTOP CONTRACT OR THE NEE P40,

I TOOK A DAY OFF WORK BECAUSE I REALLY NEEDED TO DO A SIM SWAP OM MY SIM ONLY DEAL I HAVE WITH TELKOM, KNOWING THE PANDEMIC WE ARE DEALING WITH I RISKED MY LIFE TAKING 2 TAXIS GOING TO TELKOM PAVILLION WESTVILLE DURBAN. STHEMBILE I THINK THATS HER NAME I GAVE HER MY ID BOOK AND ASKED TO DO A SIM SWAP ON MY SIM ONLY DEAL, SHE DIDNT REALLY LOOK LIKE SHE HAD THINGS UNDER CONTROL SHE EVEN HAD ASSISTANCE FOR ONE OF HER WORK FEMALE FRIENDS AND SHE ADVISED HER TO LOG AN INCIDENT (I THINK SHE HAD DONE SOMETHING THAT WAS NOT RIGHT) BUT FINE I GOT A CASE NUMBER ***4 AND I GAVE HER MY CONTACT NUMBER *** AND SHE SAID SHE WILL SMS ME ( NO TURNAROUND TIME GIVEN HENCE IM WRITING THIS) FROM MONDAY IVE BEEN RECHARGING WITH THE SAME NETWORK COMPANY TELKOM BUT I HAVE THIS CONTRACT,

YOU KNOW PLEASE FIX THIS FOR ME AND PEOPLE SHOULD SAY WHEN THERE WAS AN ERROR WHEN DOING THIS SIM SWAP, IVE SIM SWAPS AT TELKOM AND I HAVE NEVER GOTTEN A CASE NUMBER. PLEASE ASSIST MY LINE TO BE ACTIVE OR IF YOU HAVE ENOUGH CUSTOMER YOU MAY TERMINATE I HAVE BEEN VERY PATIENT WITH TELKOM AND THEM MISTREATING ME SO YOU WRITE ME OFF AS A CUSTOMER BECAUSE I CANT BE PAYING FOR SERVICES IM NOT GETTING