I'm ready to cancel this poor service

Signing up for any contract or package you receive all the service in the world. Afterwards it's soo costly and timeous to get any kind of feedback from them!

I have a Uncapped Fibre package installed, I requested the line be moved to my new address (over a month and a half ago). I've already moved to my new place and still unsuccessful to get hold of Telkom.

I've been battling call after call with the customer care number going through every department explain the situation and the agents dropping the call on me time and time again because they don't know what the hell they're doing and can't resolve the query.

Each call costs me time, effort and money and going to the store is just as hopeless they direct you to call the customer care number.

I'm paying for services I can't use. And calling every day to get different agents who can't help