1 reviews | Active since Jun 2016
Im paying R1000 per month for my LTE service and Telkom tells me to be happy with my 1.33Mbps dowload speeds I am getting
<p>I had a 10 meg ADSL line last year, I had no service for a total of 4 months and was forced to go to LTE. I have the 100 gig day and 100 gig night time package as the uncapped slots in my area was full. For the first 2 months I had a decent service. Since 30 January 2017 I get download speeds of betwwen 1-2 Mbps and about 4Mbps Upload speeds. I call Telkom everyday to check for faults, they told me there was a problem last week but its fixed, I still call them everyday, they refuse to log a call for me and tell me some people get these speeds. I WILL NOT PAY TELKOM R1000 per month for a 1 Mbps service. I should be getting like 20 Mbps or more. Telkoms arrogance and bad service is shocking, My landline has also been down for more than 3 weeks. All I get are Sms's telling me they are at 25, 50 and 75 and now atleast 90% of fixing my fault, I must not call and will be re-imbursed. How about providing a service for a friggen change. I AM TIRED, so tired of dealing with this **** , there are no alternatives. I will find any and every portal and website and email of anyone in Telkom to send my complaints to. Maybe someone will care and actuaally do something about this. I am in Brackendowns Alberton my LTE number ********** . The ref for my faulty landline is 745crk190117 and like I mentioned Telkom will not log a call for my LTE, I must just be happy with what I am getting</p>
