Im not paying a cent till i get an explanation from Telkom

<p>telkom has got the worse service you can ever imagine i dont care what people say but im disgusted with telkoms services and this isnt the first time but i can bet that im not the only person that feels this way about telkom just because they the only company that offeres telephone lines they feel they can do as they please im sick and tired of having to explain my self and repeat the same thing over and over again as a business i dont care how big or small you are but if someone has any amount outstanding or is in arrears amount as a business you need to inform your cusomter that they have an outstanding amount in the first 30 days and after 102 days you can be able to hand over the account to dept collectors but you cant hand it over with debt collecotrs after contacting the cusomter and informing them of the amount that is outstanding so firstly i need telkom to explain to me why is it that i gave them my banking details and requested a debit order and they didnt take off there amount agreed apon and why is it that i have never recived my statments and 3rdly why is it that till today i have not even recived a call from telkom or someone atleast call me back to confirm were is the amount coming from and what address they have on the system cause i had the very same problem with telkom in th past when i requested a disconnection cause i was moving from were i was staying and gave a clear instruction that please cancell my line cause im moving and what did telkom do? they didnt disconnect the line they kept on billing me for something that i had already called to disocnnect only when i now logged a complain on hello peter was when now telkom called back to apologize for the inconvinace and now that iv already moved to a new home i call telkom and give them my new address and give them my banking details for a debit order and i update all my information with them next thing you no im getting calls from Nudebt telling me im owing i told them tell me what i owe from when i was owing and why dont i have statments to confirm all of this and who is at fault when i gave an instruction for a debit order and to make things even worse they have only my old address and when the telkom technician came to do the installation he was even sent to an incorrect address i stay at number 13 and he was sent to number 14 its clear that telkom stuff is clueless of what they doing and telkom as a hole is just failing even though its a monopoly and till today i havnt recoved a call back from telkom or anyone to answer my questions and im not going to pay 1cent till i get answers i cant be held responsible for your problems you having internally as a company if your stuff and fix ur communication system that you using the adds on tv look very nice but what happens in the background is shocking ......il just finish off and say how useless telkom is and never again will i ever request anything from telkom would rather use a sim card then use a land line again</p>