I'm livid

My name is Naledi Moletsane with my ID number on the subject.

I'm very angry or rather livid. The service I'm receiving from Telkom is disgusting and this is a disgrace for such a big company like this.

An amount of R1738,83 was debited from my bank account on the 24 July 2023. On the 1st of August 2023, my account or rather my lines with Telkom then got suspended. I called the call centre and spoke to a lady by the name of Michelle who is a consultant and she made it difficult for me to speak to a team manager. When i finally got through a team leader namely Nqobile, I felt as though my account query will be resolved but little did I know todate and now that my lines will still be suspended and I'm unable to make outgoing calls

This is so annoying because I ended up speaking to Blessing Khoza who is now a ghost because agents cannot get hold of him as he is not on the floor.

i need to do a sim swap for the other number which is registered for bolt but i cannot get any assistance, what a ****py services,

I want my account to be unsuspended as of now or better yet as in yesterday.

It's either people in certain departments are not doing their jobs or there is some level of stupidity. Maybe the whole company should just go for training.

I wanted assist now