I’m cancelling and I will not upgrade anymore

I honestly don’t get it, there’s so many complaints about TELKOM yet no-one is doing anything about them.

When I pay upfront you people cannot pick it up on the system I must now print bank statements and go through all the trouble of my wifi been cut and my cellphone been cut too because of you guys don’t update your system when a person pays upfront for two more months.

I will never ever upgrade and I am cancelling my wifi subscription and cellphone plan I will not upgrade with such horrible incompetence.