1 reviews | Active since Mar 2013
Im being charged for a phone i dont have.
Im now really getting ****ed off with telkom as it seems that they dont know what they are doing. Im actualy regretting not taking the contract with vodacom as i did all this years.<br> I received a samsung s6 edge in november which i send back immediately as i was not happy with the device, i did not even use the device.<br> In december i receved an invoice for R928.00 and i asked the sales agent how i can pay for a device that i dont have as i immediately returned it to telkom, she advice me that she will send back office the request to cancell that invoice. i received another invioce for the s6 edge 64 gb for R890.66 again for a device i dont have. why was this device never cancelled on my name as i never used it as promised by the Sales department. i can only pay for a device that i have and not for something i returned to telkom immediately<br> Can a manger please contact me on 015 290 *** as i now feels like cancelling my contract and returning the new device. I received my device the s6 edge plus 32 Gb arounfd the 23 of december 2015 as is aware of the payment now on 20/01/2015.<br> My bank account was debited today with R890.66 for the s6 edge 64 gb device i dont have
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Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Keagan
Telkom Social Media Team
