Illigal deductions for non existing service

Telkom sold me a R99 5gig day, 5gig night package with the option to pay as you go, in February... very quick and efficient service..... THEN THE MESS BEGAN!!! I sent the modem to my daughter at TUKS campus... fully covered by a hotspot... she got zero reception on the modum... brought it down to Worcester and the Telkom store in the mall fixed it and put a password on that nobody knows... My account went up from R99 to R148 within a month and the debitorder went of as R649!!!! What happened to R99pm? Upon emquiry telphonically I get sent from pillar to post... even e-mails on you website gets zero reaction. Went to see a guy at Worcester mall... he thougt I was the joke of the year!!! Apparently it is a automatic extra usage of R500???? Regardless that my daughter litterally lives in the centre of a TUKS hotspot, has full wi'fy x2 at her residence????? Guess what!!! It cant be!!! I PERSONALLY switched it off the modum, removed the sim on 28 September!!! And yet again the over 10 gig usage kicked in to full R500 being R649???????? Yet more calls and a e-mail to your sales department. Because nobody accept the sales department cam resolve absolutely no reaction except the continued deductions I have a good mind taking this matter to Hello Peter and even the papers... this is pure exploitation as most of the buyers of this deal is students

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