1 reviews | Active since Apr 2018
*******ly deceiving of clients
I recently switched from ADSL 4Mbps to Fibre 10Mbps Uncap. I app**** when the deals for Fibre 10Mbps Uncap was R799 per month. The day they installed the fibre, the amount rises to R806 per month. I have been promised that this is a fixed rate and that is the amount I will pay every month and nothing more. I do not use the telephone line at all. When I received the first two to accounts, the installments rises to more than R1100 per month. I spoke to Telkom representatives on several occasions and their reason for the high account is that they are billing me for 2 to 3 months' rent. It's unacceptable that Telkom advertises a product for a specific amount, but in fact it is not the case, the account is almost R300 more. Telkom misled their clients and that is *******.
