TP
Tjeka P

1 reviews | Active since Nov 2015

26 Nov 2015, 23:56

*******ly debiting money from consumers

My telkom data sim contract expired 2015 March have done my level best to do a cancellation at their polokwane branch Mall of the North in April. It's November now telkom is busy taking money from my account after I have contacted their call centre numerous occasions every month begging them to honour my request to cancelled services provided to me. All I am getting is that the matter has been escalated will contact you in seven days I even spoke to the call centre team leaders I can't get helped. Guys customers are the heart of any business and to be honest I will never in my life recommend that anyone I have influence over do business with telkom this has affected me badly and I wish telkom the best of luck with their business without anyone in my circles I am feedup for them first in my life. Case No. : 169 893 77. I will do my best to open a ******** case against you and get what is legally owed to me. Thanx telkom for nothing and for wasting my hard earned money that I could have done some good. I have call telkom twice every month asking for help since June I visited their branch again asking for assistance with my case nothing is been done. Debits are going through. Thank u.

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Replies (1)
Telkom
Telkom's reply27 Nov 2015, 05:50
Official
Hello Phalatjeka,

Thank you for contacting us.

Your query has been sent to our Cancellation Team for further assistance. You will be contacted with feedback.
Your reference number is

We sincere apologize for the delay and inconvenience this matter may have caused.

Regards,
Busi
Telkom Social Media Team
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