*******ly changing contract terms

<p>So my Telkom bill for the last month was a R1000 more than normal. I phoned customer care and they said it was because I have a Spend Limit on my account?!?! After almost 6 months on this LTE contract this was the first time I heard about this. I told the Telkom agent to remove the Spend limit and they said they can't, but they can make it R150! How ridiculous is that!</p> <p> </p> <p>So this is what happened: last night of the last month I see that I have about 5 GB left of my cap and decided (rather than losing it) I'm going to download that game from Steam, thinking that when that 5GB is done the download will stop and continue again at midnight when my new cap for the new month kicks in. Unknowing to me I have a R1000 spend limit and the game continues to download the rest of its 18GB to my stupid Spend Limit of R1000!</p> <p><br /> After this I went to go find my contract and in there I saw that I explicitly did not select a Spend Limit. i.e. R0! Now, I don't know if it was the incompetence of the sales person who did not know that something should be selected or not and didn't even tell me about it, but even so it doesn't give Telkom the right then to just go change it as they wish without informing me at all!</p> <p> </p> <p>Complaint ***</p> <p> </p> <p>Regards</p> <p>Hercules du Plessis</p> <p> </p>