DK
Daniel K

1 reviews | Active since Apr 2013

14 Sept 2015, 12:33

******* Telkom Mobile Action Continue

It looks like Telkom Mobile like many other SA companies just keep on taking customers for a expensive ride knowing that what they are doing is ******* but have NO consideration for loyalty or honesty towards us.<br> <br> 3 Months later and I can honestly say that TM has STILL NOT resolve any of my previous case numbers. They are always escalating escalating escalating...<br> <br> So much time has passed that I was forced to port my prepaid numbers to another Cellular Network.<br> <br> Now that I query how to cancel my contract with them, they tell me I must pay a penalty fee. WHY?<br> TM you are in breach of contract for NOT DELIVERING SERVICES I PAY FOR EVERY MONTH.<br> <br> I DONT WANT TO CANCEL BY CHOICE, THE CHOICE OF SERVICE DELIVERY IS IN YOUR HANDS!<br> <br> TM also took me for a ride on the \bring a buddy"campaign"

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Replies (1)
Telkom
Telkom's reply14 Sept 2015, 14:47
Official
Hello End_of_days,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM125078

Regards
Luleka
Telkom Social Media Team

Best regards,