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christinaroyine C
1 reviews | Active since Jun 2016
22 Sept 2019, 21:31
******* Porting by MTN and Telkom yet the one blames the other - NO RESOLVE
I am with telkom. MTN ported my number *******ly. I called telkom on the 12th of September to find out what happened! They then said they were escalating this. I then called them again on Thursday the 19th to resolve this and I was told to port my number via sms. It's 72 hours and nothing has been resolved. Regrettably only 30 minutes of waisted time from *********** call centre agents to another.
Today is 22 September and guess what, I'm told by TELKOM to go into MTN to reverse the port for a request I didn't request. Two weeks without a phone line.
How does one support local business when the service is so putrid. Actually unacceptable!
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