SP
Shandran P
1 reviews | Active since Aug 2015
26 Aug 2015, 12:41
******* disconnection of adsl line
After 20 calls and hours of time waiting to speak to an agent my line was still not reconnected. Agents just keep passing the buck from 1 to the next. Escalation Centre only gives you a automated response. What does 1 do to rectify a problem that your service provider(Telkom) has created
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Replies (1)
Telkom's replyOfficial
26 Aug 2015, 13:06Hello Jess091,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138616
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138616
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply26 Aug 2015, 13:06
Official
Hello Jess091,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138616
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138616
Kind Regards
Zulfah
Telkom Social Media Team