******* debits to my account... No feedback after 2 weeks...

I have been either ****med into paying more on my contract or the agents working there are that unsure of how cancellations work... some training would be a definite necessity. I have laid a complaint down to Eugenia Mchunu who is apparently a manager and who advised i would have had an outcome by middle last week, I am still waiting... Christmas will come before Telkom can ever sort anything out! My account was debited incorrectly the end July after I have confirmed with an agent otherwise in the beginning of July already, now they just don't come back to a person, using TELKOM is a BIG mistake anyone can make... I would be embarrassed working there truly, doesn't even deserve one star!