******* DEBITING

I app**** for a new contract that was declined, no person from Telkom called telephonically to advise me otherwise. I DO NOT keep money in the said account other than for debit orders!!! Therefore if I did not expect a debit order, there would not be money for such debit order.

I also received these various sms's from Telkom and my bank:

6 September 2018 - Forwarded from + ********** ********** 02: Dear customer,Unfortunately your order has been declined during credit vetting. Regards Telkom Sales Team

10 September 2018 - Forwarded from + ********** ********** 50: Standard Bank: R199.00 returned to *** from TELKOM8TA RAZ ********** ********** 910. Acl bal R-184.53 2018-09-10 Query? ********** 107

11 September 2018 - Forwarded from + ********** ********** 02: Dear customer,Unfortunately your order has been declined during credit vetting. Regards Telkom Sales Team

I contacted your customer care, who transferred me to sales who transferred me to accounts department... no one could explain! The person at accounts gave me a faulty email address after confirming twice that this is the correct spelling ********** where I could send my bank statement as proof of your ******* debit... email returned undelivered ...

Please let me know why my account was debited without my consent and refund me the charges I had to pay for this unapproved debit immediately.