******* debit orders by Telkom mobile

<p>I was offered a LTE device by Telekom mobile. The terms and conditions was to cancel the contract within 7 days of receipt if I'm not happy with the product. When the device was delivered, within the 7 days I cancel and requested that they must collect as there is no signal for the device in my area. I was email a cancellation form and I emailed back to Telekom. Days passed by and the device wasn't collected. I made a call again and I wasn't taken back and forth. In March I received a statement and I called again to quiry the reason why am I getting a bill meanwhile I told them to cancel and collect the device. No answer was given to me instead sales was taking me to services and vice versa. End of March they debited on my account and I reversed the debit order. On the 13th of April they debited again. I'm sick and tired of Telkom, the bank has even told me I'm not the only person it's many of us.</p>